R&D Cloud Operations is the strategic and technical function responsible for enabling, managing, and optimizing the infrastructure, tools, processes, and support systems that power research and development activities—particularly in complex, data-intensive environments like healthcare and life sciences. It acts as the operational backbone for R&D teams, ensuring secure, scalable, and efficient execution of scientific and innovation-driven workflows.
Our Clients have come to rely on us as a trusted Cloud Operations Partner for our expertise, quality, and customer service. We employ Cloud Operations best practices and deliver world class Cloud Operations with experience in R&D use cases, environments, and applications.
Cloud Platform Engineering
Lead the general support, architecture, and operational management of cloud platforms supporting R&D functions, ensuring enterprise-wide availability, scalability, performance optimization, and network reliability. Continuously refine cloud infrastructure to meet the evolving demands of scientific workloads.
Cloud Product Operations
Oversee the lifecycle management and operational integrity of R&D products and applications. Ensure solutions align with research-specific requirements and deliver consistent, high-performance user experiences across diverse use cases.
Cloud Stabilization and Cost Engineering
Minimize technical debt across cloud-based R&D environments by implementing best practices in platform stability, cost control, and resource optimization. Develop and enforce governance frameworks for monitoring, reporting, and managing cloud spend and performance.
Cloud Security and Compliance
Maintain the desired security postures for cloud-hosted R&D environments, ensuring alignment with industry regulations such as HIPAA, GxP, and GDPR. Collaborate with internal stakeholders to enforce data protection policies and mitigate risk across cloud operations.
R&D Custom Solutions
Design and deploy tailored cloud solutions that support cutting-edge research initiatives. Partner with R&D teams to build scalable, compliant, and efficient cloud environments that accelerate discovery and innovation in healthcare and life sciences.
R&D Environment and Code Support
Provide hands-on support for diagnosing and resolving issues within R&D cloud environments and codebases. Ensure research continuity by addressing infrastructure, application, and package-related challenges critical to scientific workflows.